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Exporting Feedback Data to Microsoft Excel (Using a CSV File)

After you accumulate data in Feedback Explorer, you can export it to a comma-separated value (CSV) file. You can then open the file in Microsoft Excel.

How to export Feedback data to Microsoft Excel (using a CSV file)

1. Open the window whose data you want to export:
   • All topics visited (View>Topics)
   • All context-sensitive Help topics visited (View>Context-Sensitive Help Calls)
   • All topic ratings (View>Topics; double-click topic row; select Ratings tab)
   • All comments (View>Topics; double-click topic row; select Comments tab)
   • Comments (View>Comments)
   • Active users (View>Active Users)
   • All search terms used (View>Search Phrases)
   • Search terms for which no results were found (View>Search Phrases with no results)
2. Select the rows that you want to include in the export. You can hold down the SHIFT or CTRL key to select a range of rows or individual rows, respectively.
3. Do one of the following:

   • In the local toolbar click .

     OR

   • Select File>Save To.

   The Save As dialog opens.

4. Navigate to the location where you want to save the exported file.
5. In the File name field, type a new name for the exported file.
6. In the Save as type field, select Comma Delimited Text File (*.csv).

7. Click Save.

   You can now open the file in Microsoft Excel.

Note: You can also export Feedback data to a tab-delimited text file (TXT). See Exporting Feedback Data to a Tab-Delimited Text File.

See Also

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