Using Micro Content for Chatbots and Other Advanced Purposes

Some of the micro content features (e.g., featured snippets, Knowledge Panel, field-level Help) are quite easy to create and use right away, but there are other potential uses for micro content as well. The list of possibilities is limited only by your imagination and available resources. For example, you might want to create a chatbot or even produce virtual and augmented reality instructions. To accomplish either of these, you might need the assistance of an experienced programmer and/or third-party applications.

How to Use Micro Content for Advanced Purposes

Follow these steps if you want to use micro content in a chatbot or for another purpose that cannot be produced completely from Flare.

  1. After generating HTML5 output that includes micro content phrases and responses, you can open the Project ribbon and click Open Output Folder.

  2. In Windows, open your target folder, then double-click the MicroContent folder.

    This folder contains other subfolders, which you can open. In the subfolder named after the micro content file, you will see HTML files named after your phrases, with the associated responses contained inside.

  3. At this point, a developer would need to do some extra programming and work outside of Flare, pointing to the files in your MicroContent output folder as necessary. This person does not need to be a Flare user or have a Flare license. This individual might find the need to use third-party applications to complete the work.