Multilingual Support for MadCap Connect to Zendesk

Zendesk offers multilingual support for articles published to their Help Center dashboard. If you publish your project in an unsupported language, the articles will be published in the default language set in your Zendesk Help Center dashboard.

You can publish your output to Zendesk in the following languages supported by Flare.

Supported Languages

Languages Supported in Zendesk
Arabic	English (New Zealand)	Greek	Portuguese
Arabic (Egypt)	English (Phillipines)	Hebrew	Portuguese (Brazil)
Bulgarian	English (South Africa)	Hindi	Romanian
Catalan	English (United Kingdom)	Hungarian	Russian
Chinese (China)	Estonian	Icelandic	Serbian
Chinese (Hong Kong)	Filipino	Indonesian	Slovak
Chinese (Taiwan)	Finnish	Italian	Slovenian
Croatian	French	Japanese	Spanish
Czech	French (Belgium)	Korean	Spanish (Mexico)
Danish	French (Canada)	Latvian	Spanish (Spain)
Dutch	French (France)	Lithuanian	Swedish
English	French (Switzerland)	Malay	Thai
English (Australia)	German	Norwegian	Turkish
English (Canada)	German (Austria)	Persian	Ukranian
English (Ireland)	German (Switzerland)	Polish	Vietnamese

How to Set the Language for Zendesk Output

1. Open your target.
2. Click the Language tab.
3. From the Language field, select the language you wish to use in your output.
4. Click Publish.
5. After you publish your output to Zendesk, go to your Zendesk Help Center dashboard.
6. Go to your account settings in Zendesk.
7. In the Zendesk account settings, click the Localization tab.

8. In the Languages section, click the drop-down arrow to select another language.

   

9. Click Save tab.
10. In Zendesk Help Center, click Guide settings.

11. Click the drop-down arrow in the Language section to apply the language to be used for your Zendesk dashboard.

    

12. In the upper-right corner, click Update.