Links

The following issue might happen when using links in Flare Desktop.

"Unhandled Exception" Error When Inserting Hyperlinks

Problem

Flare Desktop returns an "unhandled exception" error when attempting to insert a hyperlink: Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Access to path "C:\[pathway]" is denied.

Cause 1

Flare Desktop is trying to reference a file whose pathway does not exist.

Solution 1

Make sure that the topic you are trying to link to is checked out from source control.

Cause 2

Flare Desktop is trying to reference a file whose attribute has been set to "Read-only."

Solution 2

Make sure that the following Flare project folders are not set with a "Read-only" attribute: Analyzer, Users, Output, and FileSync.

1. Navigate to the Flare project folder's location and open the folder.
2. Right-click the Analyzer folder and from context menu, select Properties.

3. In the Properties dialog, locate the Attributes field and click the Read-only check box so that it is completely empty.

4. Click Apply.

5. Click OK.

   

6. Repeat steps 1 through 5 for the Users (the Users folder is located inside the Project folder), Output, and FileSync folders.
7. Insert the hyperlink again. It should now work.