1. Log in to the Pulse dashboard as an administrator.
2. Select Administration > Settings.The Pulse version number appears in the top right-corner of the page.

   

Pulse user accounts can be disabled or deleted by these individuals:

• Pulse Administrators Members of the Administrators group can disable to delete user accounts from the Administration > Settings menu. Members of the Employees and Customers groups cannot delete user accounts, including their own account.
• SQL Server Administrator If you have administrative permissions to SQL Server, you can remove user information directly from the SQL database. This will immediately remove a user from Pulse.

For more information about users, see Managing Users.

Pulse does not allow users to create two accounts with the same email address. If a user attempts to register for a second account using the same email address, they will see the "Unable to register" error shown below:

If you delete a user account in the Pulse dashboard, access to Pulse features is immediately revoked. However, to give a user the ability to reuse an email address in Pulse, you must also delete the user from the dbo.Users and dbo.Login tables in SQL Server. If you are using SQL Server Management Studio you can right-click the user and select Delete from the context menu. Once the entries are deleted, the email can be used to create a new Pulse account.