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General Settings

AVAILABLE TO: Administrators only

In the Pulse dashboard, the Administration > Settings menu command is available to members of the Administrators group. This gives administrators the ability to click Settings to view and update general system settings for the Pulse web server.

understanding the general settings

The Pulse server and its settings are populated during the installation process. You can view the general settings by selecting the Administration > Settings menu command and then clicking General. You can make changes to your settings you have special requirements for your environment.

Setting	Description	Typical Setting/Format	Additional Information
Site URL	This is the URL that users will enter in their web browser to gain access to Pulse. In order for email and other settings to work properly, you must type the exact URL.	http://application.domain.com	This setting is pre-populated for you during the installation process. The site URL is used when it is different from the URL used during the Pulse configuration. For example, the user may have configured to an IP address, but now the user is replacing that IP address with a host name. It is important to ensure that the Site URL exactly matches the DNS entry for your Pulse server. The Site URL is also included in outbound email notifications.
Restricted Word List	Click Show to reveal an entry field where you can type any words you would like to restrict from use in end user posts.	blank	Typically, this is left blank. Your environment may have a different requirement. If you choose to create a word list, always use comma-separated text. example curse,darn
Customer Groups	Place a checkmark in this box to allow external users. This allows the Administrator to disable the embedded discussion forum for any users who have not been granted Administrator or Employee privileges. See Managing Users.	checkmark=enabled	Typically, this is selected. Your environment may have a different requirement. A checkmark grants external users (i.e., Customers) access to Pulse. Remove the checkmark to revoke access.
Group Sync	Place a checkmark in this box to enable group sync.	checkmark=enabled
SMTP Host	This is the hostname or IP address of the SMTP relay that accepts incoming requests which is the host that will send outbound emails for Pulse.	exchange01 or smtp.example.com	Obtain this information from your company's Email Administrator.
SMTP Port	This is the port number of the SMTP server handing outbound emails.	25	Typically, the port number is 25. Your environment may have a different requirement.
SMTP SSL	Place a checkmark in the box to enable Secure Sockets Layer (SSL).	checkmark=enabled blank=disabled	Typically, this feature is disabled. Your environment may have a different requirement.
SMTP Username	Type the user name of a valid account on the SMTP relay.	pulse@example.com	Obtain this information from your company's Email Administrator.
SMTP Password	Type the password for the valid account on the SMTP relay.	<password>	Obtain this information from your company's Email Administrator.
Incoming Mail Server Type	Select the type of incoming email server to use.	POP3 Exchange Web Services Poll the Local SMTP Drop Folder	Obtain this information from your company's Email Administrator.
Incoming Bad Mail Folder	Enter the path of the local server folder to hold raw incoming messages that have failed processing.
POP3 Host	Enter the name or IP address of the POP3 host.	pop3.gmail.com
POP3 Username	Enter the POP3 username.
POP3 Password	Enter the POP3 password.
POP3 Poll Task Frequency in Minutes	Enter the POP3 poll task frequency in minutes. This determines how often incoming mail is pulled.	0=off 1=1 minute	1 is the recommended setting.
POP3 Enable SSL	Place a checkmark in the box to enable Secure Sockets Layer (SSL).	checkmark=enabled blank=disabled	Use of this feature depends on company policy. We recommend leaving it unchecked.
Notification Email Type	Set this to a single email address that does not change.	Static	Typically, this will be static. Your environment may have a different requirement. Pulse supports three types of email notifications: static, domain, and plussing. Static For a single email address that doesn't change, and no support for posting to a group via email. Domain If you have a whole domain you'd like Pulse to control. Plussing If you have one email address you'd like Pulse to manage but would like to be able to post to groups via email.
Notification Email Address	Type a single email address from which notifications and registration emails are sent.	accountname@example.com	Typically, it is PulseRegistration@example.com (where example = your domain name). Your environment may have a different requirement.
Notification Email Display Name	The name that you want to appear as the sender in email notifications sent by Pulse.	Pulse Notifications	This defines the name that you want to appear in messages from the Notification Email Address.
Activity Purge Task Frequency in Days	The frequency at which Pulse will run message archive task. When messages reach the age defined in the Message Archive Task Max Message Age in Day field, Pulse archives the messages and they will not display any longer in the user's task pane. 0=off, 1=1 day, 2=2days, etc.	0 (off)	Typically, this feature is disabled. Your environment may have a different requirement.
Activity Purge Task Max Message Age in Days	The maximum age a message can be until it is archived. After the established days, all messages will be archived and will not display any longer in the user's messages pane.	180	Typically, this is set to 180. Your environment may have a different requirement.
Account Sync Period	The number of minutes the authentication providers will sync with Pulse.	0	Typically, this is set to 0. Your environment may have a different requirement.
Always Use SSL	Place a checkmark in this box to redirect calls for http:// to https://.	checkmark=enabled blank=disabled	Typically, this feature is disabled. Your environment may have a different requirement.
Windows Auto Login IP Ranges	Define the range of IP addresses that will be permitted to automatically login to Pulse using windows credentials. If a user attempts to login from an IP address outside of the defined range, Pulse will prompt for credentials.	0.0.0.0-10.10.10.10 (or the IP range for your environment)	Typically, this field is left blank. Your environment may have a different requirement.
Mobile Client Persistent Login	Place a checkmark in this box to enable mobile client persistent login.	checkmark=enabled blank=disabled	When this feature is enabled Pulse mobile clients will remember user login information. If this feature is disabled, users will be required re-login after 60 minutes of inactivity.
Video Encoding	Place a checkmark in this box if you have setup an encoding server. When this feature is enabled Pulse can support additional video formats (.mov, .3gp, .wmv, .avi) in addition to MP4. Requires a licensed copy of Microsoft Expression Encoder or Handbrake.	checkmark=enabled blank=disabled	Typically, this feature is disabled. Your environment may have a different requirement.
Log Retention	Specify the number of days to retain the error message log on the server.	30	The default value is 30. Your environment may have a different requirement.
Content Purging	Place a checkmark in this box to enable content purging.	checkmark=enabled blank=disabled	When content purging is enabled, any content that is marked as deleted will be permanently deleted from the database.
Direct Messaging	Select where direct messaging should be enabled in Pulse.	Off Users and Groups Users Only
Files	Select where files should be enabled in Pulse. See Files.	Off Users and Groups Users Only

incoming mail server type settings

The Pulse web server can connect to a mail server using one of these methods:

pop3 mail server settings

These settings give the Pulse server to use Post Office Protocol Version 3 (POP3) to collect incoming email (i.e., email replies to Pulse notifications):

Setting	Description	Typical Setting/Format	Additional Information
POP3 Host	Type the name of the host.	pop3.example.com or 10.10.18.222	Obtain this information from your Email Administrator or POP3 Service Provider.
POP3 Username	Type the username of a valid account.	accountname@example.com
POP3 Password	Type the password for the account.	<password>
POP3 Poll Task	This defines how frequently incoming mail is pulled by the server.	1	This is set to 0 by default. It is recommended that you set the value to 1.
POP3 Enable SSL	Place a checkmark in the box to enable Secure Sockets Layer (SSL).	blank=disabled	It is recommended that you leave this box blank. Your environment may have a different requirement.

exchange web services

These settings give the Pulse server the ability to connect to Microsoft Exchange Web Services for incoming email (i.e., email replies to Pulse notifications):

Setting	Description	Typical Setting/Format	Additional Information
EWS URL	Type the URL for your Exchange Web Services endpoint.	https://mail.mycompany.com/ews/exchange.asmx mail.us.example.com mail.emea.example.com	Obtain this information from your Email Administrator or EWS Provider.
EWS Domain	Type the domain name for your Exchange Web Server.	CORP
EWS Username	Type the username of a valid account. For example, enter the username of an account that has an Exchange inbox. This account should not be a real user’s account. Additionally, the account name is usually how your name appears in emails sent from this email configuration.	accountname@example.com PulseRegistration@example.com
EWS Password	Type the password for the account.	<password> p@ssword1
EWS Poll Task	This defines how frequently incoming mail is pulled by the server.	1	This is set to 0 by default. It is recommended that you set the value to 1.

poll the local smtp drop folder

These settings give the Pulse server the ability check the SMTP areas of Internet Information Services (IIS) for incoming email (i.e., email replies to Pulse notifications):

Setting	Description	Typical Setting/Format	Additional Information
SMTP Drop Folder	The path to the local message store on the SMTP server	C:\Inetpub\Mailroot\Drop	This server must exist on all nodes.
Folder Poll Task Frequency in Minutes	This defines how frequently incoming mail is pulled by the server.	1	This is set to 0 by default. It is recommended that you set the value to 1.