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Welcome

Welcome to MadCap Feedback and MadCap Feedback Explorer, which let you track live user feedback on your MadCap Flare online documentation—not only for Web-based output, but also for desktop output such as Microsoft HTML Help and DotNet Help.

The following will help you get started quickly with Feedback and Feedback Explorer.

About Feedback Learn the basics of Feedback. See About MadCap Feedback.
About the Feedback Explorer Learn the basics of the Feedback Explorer, including the way that it works in conjunction with Feedback and your Flare online output. See About the MadCap Feedback Explorer.
Key features Take a look at the main features of Feedback Explorer and tasks that you can perform in it. See Key Features.
Getting set up Check out the basic steps that are necessary for configuring your system and using Feedback. See Getting Set Up with MadCap Feedback.
Tour the workspace Become familiar with Feedback Explorer's user interface. See Touring the Workspace.

Note: Feedback is purchased separately from MadCap Flare, but it is tightly integrated with Flare to enable you to take advantage of all of the feedback and statistics reporting features. For more information about MadCap Flare, refer to Flare's online Help.