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Resetting Search Phrase Counts

When you view search phrases used by readers, one of the columns in the window pane displays the view count. You can reset the search phrase count so that the counter starts over at 0. You might use this feature, for example, if you have been testing used search phrases in Feedback Explorer and want to reset the counter to 0 before you publish your output.

How to reset search phrase counts

Open the Feedback file.
Open the Search Phrases window pane (View>Search Phrases) or the Search Phrases with No Results window pane (View>Search Phrases with no results).
Select the rows for which you want to reset the search counts. You can hold down your SHIFT or CTRL key and click to select a range or rows or individual rows, respectively.
In the local toolbar, click the Reset Search Count button. In the message that displays click Yes.

Note: You may need to refresh the window pane to make sure you see the latest results. To do this, simply press F5 on your keyboard or click in the local toolbar.

Note: You can also reset topic views, topic ratings, and context-sensitive Help calls. See Resetting Topic Views, Resetting Topic Ratings, and Resetting Context-Sensitive Help Calls.