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Discarding Comments

If you do not want to keep a comment in the system, you can permanently delete it at any time. After you do this, you will no longer be able to access the comment.

You can discard comments in the notification email you receive or in the Feedback Explorer interface.

How to discard comments in email

1. In the email click the Discard link.
2. In the message that opens click Yes.

How to discard comments in Feedback Explorer

1. Open the Feedback file.

2. Open the Comments window pane or Topic View window pane (Comments tab).
   • To open the Comments window pane, select View>Comments.
   • To open the Topic View window pane, open the Topics window pane (select View>Topics). Then double-click the appropriate topic. Select the Comments tab.

   Note: You may need to refresh the window pane to make sure you see the latest results. To do this, simply press F5 on your keyboard or click in the local toolbar.

3. (Optional) You can use the date filter to select a specific date range so that statistics are shown only for that time frame. If you want to specify a date range, use the following steps.
   1. In the local toolbar, click .
   2. In the Date Filter dialog, click Enable filter.
   3. Select either Range or Preset.
   4. Click in the appropriate fields to select a timeframe. If you use the "Range" option, you can click on the down arrows to choose specific months and dates. You can also click inside the field and type a different time.
   5. Click OK.

4. (Optional) Initially all comments are displayed. However, you can use the filter drop-down in the local toolbar of the Comments window pane to narrow which types of comments are shown (e.g., Accepted, Pending, Hidden).

   

5. Select a comment.

6. In the local toolbar, click the Discard selected comments button .

7. Click Yes.

   The comment is removed from the system.

See Also

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