Comments Window Pane

Users can enter comments on your Help topics. These comments may be viewed (and replied to) by all other users viewing the output.

You can view all comments in the Comments window pane. If you want to see only comments that have a particular status (e.g., Accepted, Pending, Hidden), you can use the filter field in the local toolbar of the window pane.

Following are some of the primary tasks that you can perform in this editor.

Accept pending comments If you set up MadCap Feedback so that new comments require approval before being added to the online output, those comments move to Pending status by default. Therefore, you must accept a comment before it is added to the online output to be viewed by everyone. Even after you accept a comment, you can later change your mind and assign a different status to it (Hidden, Pending Review) or discard it any time you want. See Accepting Pending Comments.

Hide comments If you do not want a comment to be visible to all users in the community, but you also do not want to delete it from the system, you can change its status to Hidden. That way, you can continue to access the comment in Feedback Explorer, but end users will not see it in the online output. You can assign a different status to it (Accepted, Pending Review) or discard it any time you want. See Hiding Comments.

Discard comments If you do not want to keep a comment in the system, you can permanently delete it at any time. After you do this, you will no longer be able to access the comment. See Discarding Comments.

Explain the individual buttons and sections:

Button/Section	Description
	Hides or shows special information pertaining to the editor or window pane.
	Refreshes the window pane so that the latest information is shown.
	Lets you select a specific date range so that statistics are shown only for that time frame.
	Initially this field displays "All Comments." But you can click in this filter field to narrow the types of comments shown in the window pane, depending on the status (e.g., Accepted, Pending Review, Hidden).
	Click this button to permanently discard the selected comment. It will be removed from the system, and you will no longer be able to access it.
	Click the down arrow to open a submenu and select a status for a comment. Accepted Makes the comment visible to all users in the online output. Pending Review Keeps the comment in a status where it is awaiting review and action. Hidden The comment will not be visible to any end users, but you can continue to view it in Feedback Explorer.