Topic View Window Pane

Opens the live topic in a browser window. In order to use this button, you must first enter the URL of the documentation published on a Web server. This can be done on the General tab of the Feedback Admin window. See Viewing Live Topics in a Browser.

Opens the Options dialog, which lets you specify the way that the columns are displayed in the window pane. This includes the ability to select certain columns to be included in charts that you create. See Customizing Column Information.

Lets you change the type of chart shown. To do this, click the chart type filter field in the local toolbar and make a selection. Initially this field displays the type of chart currently used (e.g., "Point" or "Bar"), but the label changes with each selection you make.

Lets you limit the number of rows shown in the chart. To do this, click the filter field in the local toolbar and make a selection. Initially this field displays the words "All Comments," but the label changes with each selection you make.

Following are the options you can choose:

• Selected Rows Only the selected rows of data are included in the chart. If you want to use this option, you can select multiple rows in the grid by holding down the SHIFT or CTRL key and clicking a range of rows or individual rows.
• Top 10 Only the first 10 rows of data are included in the chart.
• Top 25 Only the first 25 rows of data are included in the chart.
• Top 50 Only the first 50 rows of data are included in the chart.
• Custom Only the first number of rows that you specify are included in the chart. When you select this option, the Custom Data Filter dialog opens. Enter the number of rows to be shown and click OK.

Click this button to permanently discard the selected comment. It will be removed from the system, and you will no longer be able to access it.

Displays the username of the person submitting the comment.

Displays the comment subject entered by the user.

Displays the actual comment text entered by the user.

Displays the date and time that the user submitted the comment.

Displays the status of the comment (i.e., Accepted, Hidden, Pending Review).

Displays the ID number automatically assigned to the comment.

Displays the ID number automatically assigned to the parent. This is shown if the comment is a reply to another comment.

Displays the average rating for the topic, taking into account all rating scores received for that topic.

Displays the different rating scores, based on the number of stars that users click (5 stars=100, 4 stars=80, 3 stars=60, 2 stars=40, 1 star=20). For example the Topic View window pane might indicate that 80% is the overall average score of the topic, with users giving the topic 5 stars twice, 4 stars once, and 3 stars twice.