Searching for Community Results

Searching for Community Results

AVAILABLE TO: Administrators, Employees, and Customers

When integrating a Pulse system with a Flare community, you have two different search options. You can search a feed in Pulse or, if you enable the feature, you can extend the scope of a Flare search to include the Flare community results stored in Pulse.

How to Search a Pulse Feed

In the Flare output, users can search a Pulse feed for matches. With this method of search, the scope of the search is limited to the active topic feed.

1. Log into the Flare output or Pulse dashboard using a registered Pulse account. See Logging In to Pulse.
2. In the embedded discussion form, type a search query in the Search this Feed box.

3. Press ENTER. This searches only the active feed.

   

How to Search the Flare Output for Community Results

If you enable the display of community search results in the Flare skin (i.e., select Display community search results), the scope of a Flare search can be extended to include matching community activity from Pulse. See Integrating Flare and Pulse.

1. Log into the Flare output using a registered Pulse account. See Logging In to Pulse.
2. In the search entry field associated with the Flare output, type your search query and then press ENTER.

   

3. In the search results page, any posts containing your search terms appear under a heading titled "Community Results." Any matching Pulse activity is listed beneath the heading.